Scheduling
We strive to run on time so you won’t be kept waiting, and we ask you to arrive for your appointments on time as well. We understand that you are busy, and your time is valuable to us. Dr. Jones only deviates from his schedule in the event of dental emergencies that need to be taken care of immediately.
Once we have decided on a treatment plan and have worked out financial arrangements, we will do everything we can to proceed with your dental treatment on a schedule that works for you, whether that be soon or at a slower pace. Please call at least two business days in advance for changed appointments. We want to work with you to schedule convenient appointment times for your visits to our office.
Our Goal
Our goal is to help remove financial barriers so our patients can receive the dental care they need and desire. Prior to scheduling any treatment, we are happy to provide patients with an estimate of costs. Many patients have some type of dental insurance. In the majority of cases, we are able and pleased to assist you in maximizing these benefits. At your first visit, we will ask you for current insurance information. We may ask you to confirm this information at subsequent visits, so we can remain up-to-date and fully informed to serve you. Insured patients will receive cost estimates broken down by insured and uninsured costs. We ask that you pay uninsured costs the day services are rendered.
Dental Insurance
Our office will do everything possible to help you understand and make the most of your dental insurance benefits. We will complete and submit your dental insurance forms to achieve the maximum reimbursement to which you are entitled and will work diligently to make this happen as quickly as possible.
Most dental insurance plans do not cover 100% of the cost of your treatment. Because of this and the extreme delay in receiving payment from insurance companies, we ask that you pay your deductible and your portion of charges at the time services are rendered. All estimates are based on information provided to us by your insurance and are not a guarantee of payment. Only after a claim is submitted and reviewed by your insurance company can final payment be determined. As a courtesy to you, we file claim forms electronically, provide postage for special claims, and we track claims for you.
We understand that dental insurance can be confusing. If you have questions, please call or come by the office today. We will be happy to help you make sense of your policy and its limitations.
Other Payment Options
Patients are asked to pay for services as they are provided. We accept cash, checks, debit cards, and most major credit cards. We also offer flexible financing options (see below) because we understand that monthly payments can help patients fit the costs of dental treatment into their budgets.
CareCredit® Financing
We offer financing through CareCredit® for those who qualify. With CareCredit, you can finance 100% of your dental treatment and there are no upfront costs, no annual fees, and no pre-payment penalties. CareCredit offers a full range of payment plans, so you can find one that works well for you. CareCredit also allows for revolving payments with a variable interest rate and up to 12 months of 0% interest. It can be used by the whole family for ongoing treatment without the need to reapply, too. Fill out an application form online now!